Privacy Policy
Welcome to our Privacy Policy page. We are committed to protecting and respecting your privacy. This Policy explains how we collect, use, and safeguard your personal information when you use our website.
What Data We Collect
In the course of providing our services, we may collect the following types of personal data from you:
- Personal Identification Information: such as your name, email address, postal address, and phone number.
- Usage Data: information on how you use our website and interact with our services, including IP address, browser type, pages visited, and time spent on our site.
- Cookies and Tracking Data: small files stored on your device to enhance user experience and collect website usage information.
- Communication Data: any information you provide when contacting us via email, phone, or contact forms.
How We Use Data
We process your personal data for the following purposes:
- To provide, manage, and maintain our website and services.
- To communicate with you regarding inquiries, support requests, or service updates.
- To improve user experience by analyzing usage patterns and preferences.
- To comply with legal obligations and protect our legal rights.
- To send occasional promotional information relevant to our services, with your consent where required.
Cookies
Our website uses cookies to enhance your browsing experience and gather anonymous data about site usage. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, but please note that some parts of our website may not function properly without cookies.
- Essential Cookies: Required for the basic functioning of the website.
- Analytical/Performance Cookies: Help us understand how visitors interact with our site to improve it.
- Functional Cookies: Enable enhanced functionality and personalization.
Third-Party Links
Our website may contain links to third-party websites, including social platforms such as X (formerly Twitter). We do not control these external sites and are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any personal information.
Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include but are not limited to:
- Use of secure servers and encryption technologies.
- Access controls restricting data to authorized personnel only.
- Regular security assessments and updates.
However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
User Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request the correction of inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data, subject to legal obligations.
- Restriction: Request to restrict the processing of your data.
- Objection: Object to the processing of your data for certain purposes.
- Data Portability: Request transfer of your data to another service provider.
- Withdraw Consent: Withdraw any consent you have given for data processing, without affecting the lawfulness of processing before withdrawal.
If you wish to exercise any of these rights, please contact us using the information provided below.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
- Email: help@melutii.com
- Phone: +44 20 7226 8844
- Address: 18 Lonsdale Square, Barnsbury, London N1 1EN, United Kingdom
We will endeavor to respond to your enquiry promptly and address your concerns to the best of our ability.
Thank you for trusting us with your personal information.